Bio Onlinestore
Bio Onlinestore Cyprus
Telephone Orders 95-598138 / 96716058
Email Orders


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Terms of Service

Terms and conditions

This site does not provide any medical advice.

The content of BIOONLINESTORE.COM as text, graphics, images and information presented by the authors, but also any other material included on the website (“Content”) is used for the sole purpose of informing.

The Content is not intended to replace professional medical advice, diagnosis or treatment. Always seek the advice of your qualified physician or other qualified staff for anything relating to any ailment. Never disregard medical advice or postpone asking the opinion of a qualified physician because of an article you read on BIOONLINESTORE.COM.

If you believe that you have a medical emergency, immediately contact your doctor or immediate medical assistance. The owner of the website, its staff, external partners and companies represented do not recommend or encourage specific tests, physicians, products, procedures, opinions or any other information that may be mention in the website. If a user or a visitor of BIOONLINESTORE.COM relies on any information provided by BIOONLINESTORE.COM, the staff of BIOONLINESTORE.COM or anyone displayed on the website, it is at its own sole responsibility.


Return Policy/Cancellations

  • In the case of any errors on behalf of our company, we will fully reimburse you your money corresponding to the value of your order and the shipping costs.
  • In the case where it does NOT appear to be any error on behalf of our company, only the amount corresponding to the value of the products will be refunded and the shipping costs (for the original order and the return) will be charged to the customer exclusively.
  • In the event that the products you receive have passed their expiration date, we will fully return back the money corresponding to the value of the order and the shipping costs.
  • Returns are accepted upon request and only if the products are unused and in their original condition.
  • In the case where the products have been used or their original packaging has been altered, they will not be accepted for return.
  • The return of money happens within 14 days once our company has received the products for return.
  • In order to refund your money, you are required to tell us the account details in which you want the money to be deposited in. The receipt of the order is necessary for refunds.
  • If the refund is not made within 14 calendar days from the day of receipt or do not meet any of the refund conditions, BIOONLINESTORE.COM have the right to not accept the products back and to not proceed with replacing them.
  • Before returning any products, you should contact the returns department of BIOONLINESTORE.COM by email or phone.
  • The address at which to return the products to are: Aisopou 5, Aglantzia, Nicosia, Cyprus


Returns Procedure

Once you have contacted the returns department of BIOONLINESTORE.COM, pack and send the product with our partner courier company ACS Couriers. Place a note inside the package which explains the problem with the returned products provided that the product meets the return criteria. In the case where the package arrives and the return conditions do NOT apply, the product will not be accepted as explained in detail above. It will be returned to the customer and will be charged with the shipping costs.


Cancelling Orders

You may cancel your order if you wish, free of charge, provided that it does not effect the shipment of products from our store and takes place within 8 working hours.



The right of withdrawal does not apply in the following cases:

  1. The supply of goods which are liable to deteriorate or expire quickly.
  2. The supply of sealed goods which are not suitable to be returned for health reasons or for reasons of hygiene, which were unsealed after delivery (e.g. perfumes, cosmetics, toiletries and beauty products, baby products and items for mothers such as sterilisers, food processors, toothbrushes, pacifiers, bottles, thermos, breast pumps, breast milk storage bags, etc).
  3. For underwear and swimwear for the protection of health and hygiene reasons.
  4. The supply of sealed audio or video recordings or sealed computer software which were unsealed after delivery.



  • COM reserves the right to withdraw or amend the returns policy, by publishing the relevant new terms and conditions on its website.


Intellectual Property and Copyright Laws

All information contained on the website of BIOONLINESTORE.COM is available to site visitors for personal use only and may change without prior notice.

All contents of BIOONLINESTORE.COM website including pictures, graphics, photographs, texts and all the files of the intellectual property, registered trademarks and service marks on this website is protected by European law and international conventions. Therefore, none of the above may be wholly or partially sold, copied, modified, reproduced, republished, transmitted and distributed in any way without the permission of the management of this site.

However, this excludes the storage of a single copy of a part of the content in a simple personal computer for personal use and without deletion of the indication of