Bio Onlinestore
Bio Onlinestore Cyprus
Telephone Orders 95-598138 / 96716058
Email Orders


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Bio Onlinestore - FAQ’s

Does anyone else see the information that I provide to BIOONLINESTORE.COM?

We respect your privacy and therefore the information you provide will not be given to any third parties without your consent. Read our Privacy Notice for additional information and if you have any questions regarding security on our website, you may contact us. (see Contact).

Is it safe to use my credit/debit card?

Yes. When you submit any personal information (name, address and card details) during Checkout, the data is encrypted and sent over a secure connection to our website server.

What is your return/exchange policy?

If for any reason you are not completely satisfied with your BIOONLINESTORE.COM purchase, we regrettably inform that we do not accept any returns or exchanges on products, except in the following situations:

  1. We packed and delivered the wrong items.
  2. You have received an expired product.
  3. In cases of multiple orders, a product may be out of stock and therefore your money will be refunded.

Please see Terms of Service for more detail.

Can you send me samples?

Regrettably, samples are not available. If you wish to “try before you buy”, please know that it is a BIOONLINESTORE.COM policy to NOT accept returns or exchanges for products that you are are not satisfied with. If you would like product recommendations, we invite you to contact us and we will advise you on which products are best suited for your needs.

Catalogue Request

We regret to inform that BIOONLINESTORE.COM does not currently produce a complete product catalogue. However, you may view the entire selection of our products on our website (

Why is my favourite product discontinued? What can I use now?  

Decisions to discontinue or introduce a product are made in response to consumer preferences and purchasing patterns throughout the country. Please email us the details of your favourite product that has been discontinued and we will be happy to provide alternative recommendations.